1. Shipping Cost & Policy (運費及送貨政策)
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Free Delivery: Enjoy FREE delivery on all orders over HK$800.
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免運費優惠： 凡單一訂單購物滿 HK$800，即享免費送貨服務。
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Standard Shipping: For orders under HK$800, a flat shipping fee of **HK$80** applies.
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基本運費： 如訂單未滿 HK$800，將劃一收取 **HK$80** 運費。
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2. Delivery Time & Coverage (送貨時間及範圍)
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Delivery Speed: Orders are generally delivered within 2-5 business days.
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(Note: We usually process orders within 1-2 days, but we state 2-5 days to ensure we meet expectations during busy periods.)
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送貨速度： 一般情況下，貨品會於 2-5 個工作天內送達。
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(註：我們通常會於 1-2 日內出貨，預留較長時間是為了保障在繁忙時段仍能準時送達。)
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Service Days: We deliver 7 days a week, including Sundays and Public Holidays.
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服務時間： 我們一星期 7 日均提供送貨服務，包括星期日及公眾假期。
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Coverage Areas: We cover all of Hong Kong, including Tung Chung, Discovery Bay, and Outlying Islands (via SF Express).
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送貨範圍： 覆蓋全港九新界，包括東涌、愉景灣及離島地區（主要使用順豐速運 SF Express）。
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Walk-up Buildings: For buildings without a lift, a staircase surcharge will apply per floor. Please contact us for a quote if needed.
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樓梯費說明： 如送貨地點沒有升降機（唐樓/村屋），快遞員將會收取額外樓梯費。
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3. Payment Methods (付款方式)
We offer flexible payment options to ensure a secure and convenient shopping experience.
我們提供多種靈活付款方式，確保您的購物體驗安全、方便。
A. Cash on Delivery (貨到付款) - Shop with Confidence!
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Pay cash directly to the courier upon delivery. Inspect your goods before you pay. Perfect for first-time customers who want 100% peace of mind.
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貨到付款 (COD)： 收貨時直接以現金支付給送貨員。見貨俾錢，絕對放心！ 適合初次購物的您，免除網購擔憂。
B. Electronic Payments (電子支付)
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PayMe / FPS (轉數快): Instant and fee-free. Please send the payment proof to our WhatsApp after transfer.
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PayMe / FPS (轉數快)： 即時過數，零手續費。付款後請將截圖傳送至我們的 WhatsApp 確認。
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Bank Transfer (銀行轉帳): Direct deposit to our company account.
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銀行轉帳： 直接轉帳至我們公司銀行戶口。
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Credit Cards (信用卡): We accept Visa, Mastercard, and American Express via our secure online checkout.
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信用卡： 支援 Visa、Mastercard 及 American Express，經由加密網上系統付款，安全可靠。
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Need Help? (需要協助？)
If you have any urgent requests or need wine recommendations, WhatsApp us instantly!
如有任何急單或需要選酒建議，歡迎隨時 WhatsApp 我們！