Terms and Conditions
Effective Date: Nov 18 2023
Welcome to Hong Kong Online Wine Shop. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
2. No Refund Policy
All sales are final. Due to the nature of our products, we do not offer refunds or exchanges under any circumstances. Please ensure that you review your order carefully before completing your purchase.
3. Delivery
- Free delivery is available for orders over HK$600 within Hong Kong, and delivery will occur within 2-5 business days.
- Free delivery to Macau is available for any purchase of alcoholic beverages with an ABV under 30% over HK$5,000.
4. Pricing
Prices are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions.
5. Payment
We accept various payment methods. All transactions are secure and processed in accordance with applicable laws.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Limitation of Liability
Hong Kong Online Wine Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.
8. Governing Law
These Terms and Conditions are governed by the laws of Hong Kong. Any disputes shall be resolved in the courts of Hong Kong.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
10. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: sales@hkonlinewineshop.com
- Phone: +852 6035 9497